Products Detail
Description
Model: X2P
FANVIL Call Center IP Phone
The X2P is a special design call center IP phone which offers high C/P Ratio and Professional Design, provides unique foot to answer the phone. The quite intentional choice of high-quality materials, combined with a generously large 2.8 inch 320x240 color LCD that guarantees both a smoother user experience and easier access to much more visual information at a glance. Dual 10/100 Mbps network ports with integrated PoE are ideal for extended network use. The X2P supports 2 lines and plus SRTP/HTTPS/TLS, VLAN and QoS. It includes RJ9 and 3.5mm port and EHS headset use and supervision, has been designed very specifically for improving the efficiency of call center service.
Key Features
Technical Specifications
Generic
Model: X2P
FANVIL Call Center IP Phone
The X2P is a special design call center IP phone which offers high C/P Ratio and Professional Design, provides unique foot to answer the phone. The quite intentional choice of high-quality materials, combined with a generously large 2.8 inch 320x240 color LCD that guarantees both a smoother user experience and easier access to much more visual information at a glance. Dual 10/100 Mbps network ports with integrated PoE are ideal for extended network use. The X2P supports 2 lines and plus SRTP/HTTPS/TLS, VLAN and QoS. It includes RJ9 and 3.5mm port and EHS headset use and supervision, has been designed very specifically for improving the efficiency of call center service.
Key Features
- Professional IP phone customized for call center
- 2 SIP Lines, 3-way conference
- 2.8” (320x240) color-screen (Only X2P)
- Support call center headset (RJ9 port, 3.5mm port)
- Electronic Hook Switch (EHS) support for wireless headset
- LED function Keys for Mute/Hold/Call Forwarding/Headset
- Support off-hook/on-hook by pedal switch
- Support LDAP, XML Phonebook
- 10/100Mbps Ethernet, PoE integrated (X2CP/X2P)
- Compatible with major platforms: Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya etc
Technical Specifications
Generic
- 2 SIP Lines
- 2 SIP Lines
- HD Voice
- PoE Enabled (X2CP/X2P)
- Headset mode
- Optional External Power Supply (X2CP and X2P Optional)
- Requires headset
Phone Features
- Local Phonebook (500 entries)
- Remote Phonebook (XML/LDAP, 500 entries)
- Call logs (In/out/missed, 600 entries)
- Black/White List Call Filtering
- Screen saver(Only X2P)
- Voice Message Waiting Indication (VMWI)
- Programmable Soft keys
- Network Time Synchronization
- Support Plantronics wireless headset (Through Plantronics APD-80 EHS Cable)
- Support Jabra wireless headset (Through Fanvil EHS20 EHS Cable)
- Support Recording (Through Server Recording )
- Action URL / Active URI
- uaCSTA
- Full-duplex Acoustic Echo Canceller (AEC)
- Voice Activity Detection (VAD) / Comfort Noise Generation (CNG)
- Background Noise Estimation (BNE) / Noise Reduction (NR)
- Packet Loss Concealment (PLC)
- Dynamic Adaptive Jitter Buffer up to 300ms
- DTMF: In-band, Out-of-Band – DTMF-Relay(RFC2833) / SIP INFO
Call Features
- Call out / Answer / Reject
- Mute / Unmute (Microphone)
- Call Hold / Resume
- Call Waiting
- Intercom
- Caller ID Display
- Anonymous Call (Hide Caller ID)
- Call Forwarding (Always/Busy/No Answer)
- Call Transfer (Attended/Unattended)
- Call Parking/Pick-up (Depending on server)
- Redial
- Do-Not-Disturb
- Auto-Answering
- Voice Message (On server)
- 3-way Conference
- Hot Line
- Hot desking
Audio
- Wideband ADC/DAC 16KHz Sampling
- Narrowband Codec: G.711a/u, G.723.1, G.726-32K, G.729AB
- Wideband Codec: G.722
- Web-based Packet Dump
- Configuration Export / Import
- Phonebook Import/Export
- Firmware Upgrade
- Syslog
Networking
- Physical: 10/100Mbps Ethernet, dual bridged port for PC bypass
- IP Configuration: Static / DHCP / PPPoE
- Network Access Control: 802.1x
- VPN: L2TP / OpenVPN
- VLAN
- LLDP
- QoS
- RTCP-XR(RFC3611), VQ-RTCPXR(RFC6035)
Protocols
- SIP2.0 over UDP/TCP/TLS
- RTP/RTCP/SRTP
- STUN
- DHCP
- LLDP
- PPPoE
- 802.1x
- L2TP
- OpenVPN
- SNTP
- FTP/TFTP
- HTTP/HTTPS
- TR-069
Physical Specifications
- LCD x1:
- X2C/X2CP: 128x48 dot-matrix backlit display
- X2P: 2.8 inch (320x240) color-screen
- Keypad: 23 keys, including
- 4 Soft-keys
- 4 LED Function keys (Mute, Hold, Auto Answer, Headset )
- 12 Standard Phone Digits keys
- 2 Volume Control keys, Lower/Increase(Left/Right)
- 1 Volume Select key, (Page Down)
- 1.5M CAT5 Ethernet Cable x1
- Earphone bracket x1
- Back Rack x1
- 3.5mm Port x2: Headset x1, Foot pedal x1
- RJ9 Port x2: Headset x1, Monitor earphone x1
- RJ45 Port x2: Network x1, PC x1 (Bridged to Network)
- DC Power Input: 5V/0.6A
- Power Consumption: Idle 0.9~1.6W, Peak 1.6~2.5W
- Working Temperature: 0~45¡æ
- Working Humidity: 10~95%
- Installation: Desktop Stand